FAQs

What is the return policy?

Returns are accepted within 7 days, as long as the Twist tumbler is unused and undamaged.

Does TWIST keep drinks hot & cold?

Yes, Twist is a double wall, vacuum insulated stainless steel travel mug. It keeps drinks hot for up to 6 hours and cold for up to 12 hours.

*depends on starting temperature.

How do I clean my TWIST combo cup?

Although it is safe to put TWIST in the dishwasher, it is advisable to handwash it, dry it then reassemble it to preserve its color and performance longer.

Where are your products manufactured?

Our products are manufactured in China. We make sure that they undergo all the necessary tests and receive all the required certificates. 

Why choose stainless steel?

High-grade stainless steel is strong, durable, and corrosion-resistant.

It allows double-wall vacuum insulation plastic bottles can’t offer.

Can I put milk in my TWIST combo cup? 

Yes, but milk should be consumed within 1-2 hours from the time it is poured in the tumbler because milk spoils faster than other drinks.